PRIVACY POLICY

Effective Date: 16.09.2024

At Videowishes.eu (hereinafter referred to as “we,” “our store,” or “our e-shop”), operated by NEWTAB OÜ (Registration No: 16873612, located at Kaupmehe 13-27, Raadi alev, Tartu vald, Estonia), we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and make purchases through our e-shop.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, postal address, phone number, and other contact details.
Order Information: Details of products purchased, order history, and payment information.
Technical Information: IP address, browser type, operating system, and other details related to your use of our website.
Communication Data: Information from emails, live chats, or other forms of communication between you and us.

2. How We Use Your Information

We use the personal information collected for the following purposes:

Order Processing: To process and fulfill your orders, communicate with you about your purchases, and manage your transactions.
Customer Support: To respond to your inquiries and provide customer service.
Marketing: To send you promotional offers and updates, provided that you have given us consent to do so.
Improving Our Services: To analyze user behavior and trends in order to improve our website and the services we offer.
Legal Obligations: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who assist with order fulfillment, payment processing, and delivery services.
Legal Authorities: If required by law or in response to valid legal processes.

4. Cookies

Our website uses cookies to enhance your user experience. Cookies are small data files stored on your device that help us understand user behavior, improve our site performance, and offer personalized content. You can manage or disable cookies in your browser settings, but doing so may affect the functionality of our website.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to update or correct any inaccurate information.
Right to Erasure: You may request the deletion of your personal data, provided there are no legal obligations to retain it.
Right to Restrict Processing: You can request that we limit the processing of your personal data under certain conditions.
Right to Object: You have the right to object to the processing of your personal data for marketing purposes.
Right to Data Portability: You can request that your personal data be transferred to another service provider.

To exercise any of these rights, please contact us at the details provided below.

7. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and significant changes will be communicated to you via email or through notifications on our website.